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Sunday, August 2, 2009

Linen room:

All the linen used inside the hotel is kept in a linen room. Linen room is a large room where all kinds of linen like curtain, napkin, towel, bed sheet, duvet, duvet cover, pillow case, sofa cover, table cloth etc are kept in a proper order. Linen is kept in a systematic order like;

- Piles of new brand linen.
- Piles of occasionally used linen.
- Piles of regular used linen.
- Piles of out of used linen.
Note: Out of used linen are used for different purpose.


The arrangement should be done such a decorative way with wide open area. So, that work of receiving and providing can be done easily. Lost and found section is also kept inside linen room in Hyatt regency. If any guest belonging item which is found by house keeping staff then, it is deposited in a lost and found section with all the required information. The required information’s are:

- The name of staff who has found.
- The name of item.
- The time, date and place where item was found.
- The name of witness.
- The signature of the staff who has found.


The items deposited in a lost and found section are kept very safely. If guest came and claim about his/her lost item then, it is hand over to the guest after receiving complete information with his/her signature. Otherwise, if guest didn’t came in a limited time (it can be 6, 8, 10 month) then, it is handover to the person who had found it.

In Hyatt regency linen room is responsible to look after the items of room’s mini-bar. The staff of linen room goes inside a room to fulfill the required items. Whether the mini-bar is empty or requirement of some item, this information are provided by room attendant.

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