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Sunday, August 2, 2009

Room Service Sequence:

· KOT gets printed in the service printer.
· Check with the kitchen if the order has been received. Inform the manager.
· Switch the hot case on if the order is for hot food items.
· Fill up the details in the room service control sheet. Fill in the errand card.
· Set up the trolley or tray if the order is for tea, coffee or drinks.
· Cross check with the kitchen for food.
· Receive the food and inform the manager.
· Disconnect the hot case, place the water glass and collect the cheque.
· Check the room number and proceed towards the room.

1 comment:

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